Scope
This Privacy Policy applies to this website, its enquiry forms, and business communications arising from them. HQB is a B2B supplier supporting professional buyers. It does not replace the terms agreed for a specific transaction, quotation, or supply relationship.
Information We Collect
We collect information you choose to send, such as:
- Name, business name, work email address, phone number, and shipping destination
- Requested iPhone models, quantities, requirements, and messages
- Records of our quotation and support communications
- Basic technical data such as browser type, pages viewed, and approximate device information
Please avoid sending confidential payment details or other sensitive personal information through a general website enquiry form.
How We Use Information
HQB uses enquiry information to reply to requests, prepare quotations, assess sourcing requirements, provide after-sales support, and maintain business records. We may also use technical information to operate, protect, and improve this website.
We do not use your details to make automated decisions with legal or similarly significant effects. Where permitted, we may send relevant B2B follow-up messages; you can ask us to stop these communications at any time.
Retention And Security
We retain information for as long as reasonably needed for the purpose it was collected, including managing an enquiry, maintaining business records, resolving a dispute, or meeting legal requirements. We then delete or anonymise it where appropriate.
We use reasonable organisational and technical measures to protect information. No internet transmission or storage system is completely secure, so please use care when sending information online.
Your Choices And Contact
Depending on where you are located, you may have rights to request access to, correction of, deletion of, or restriction on the use of your information. To make a request or ask a privacy question, email sales@usedphonehqb.com and include enough detail for us to identify the relevant enquiry.
HQB may update this policy as its website or business processes change. The date above shows the latest revision.